Dear My and Susan,
We had a magnificent trip to Thailand, Vietnam and Cambodia. Your company did a splendid job in insuring that this was, indeed, a trip of a lifetime. Since My requested my feedback--here it is!
You did a very good job of matching us to the right hotels. Locations were great and hotel amenities were perfect. I had to laugh each morning as I enjoyed a delicious breakfast because if you remember I initially asked for you to NOT include breakfast but you, correctly, steered me toward including the meal. Thank you for this insight because breakfast was a highlight of the trip.
In every city (Bangkok, Hanoi and Saigon) we were met by your enthusiastic guides. During our tours in Bangkok and Saigon both Sonny and Miggy were full of information. Both spoke excellent English and gave us a personalized tours. Both were consummate professionals.
From start to finish your office crew did an superb job. I felt that you understood exactly the type of travelers we are and gave us options that fit with that profile. BTW I must say the Vespa tour in Saigon will forever be a great memory. Furthermore your office was always very responsive. There was a mix up as to when our Backroads tour ended and our individual tour picked up and we ended up with an extra day in Siem Reap. Ms Hoang immediately responded to my email and arranged a hotel for us at a cost that I could not receive on site. Thank you.
I am happy to recommend your company.